ai chatbot triage
AI Tools Slash Staff Costs 30% The Uncomfortable Truth
AI chatbot triage can route 40% of outpatient inquiries without human intervention, provided the pilot follows a structured audit, scalable framework, and integrated rollout. In 2024, 42% of outpatient clinics reported pilot deployments of AI chatbot triage, yet only 18% achieved sustained accuracy improvements beyond 30%1. This gap underscores